The AI Platform
Built for Dealership
Sales & BDC Departments
Mia handles inbound and outbound calls,
qualifies buyers, books appointments, and reaches out automatically 24/7/365, without adding headcount.
An End-to-End Solution to Automate Your Sales Operations
Recover Missed Opportunities with
24/7 Phone Coverage
Every unanswered call is a lost lead and, dealerships miss 15–30% of them. Mia handles inbound sales calls around the clock, qualifying buyers, checking real-time inventory, and booking showroom appointments automatically. No missed calls. No lost opportunities.
Accelerate Your Pipeline
with Automated
Outbound Outreach
Most leads go cold because follow-up fails. Mia runs structured outbound campaigns that keep contact consistent. With 20% of customers re-entering the sales cycle after Mia’s AI-powered outreach, Mia keeps your pipeline moving forward when your team is focused on closing deals.
AI Lead Management:
CRM Updates & Team Alerts
Mia handles dealership lead management end to end. When a lead comes in, Mia engages the customer, checks live inventory against what they're looking for, logs the interaction in your CRM, and sends a real-time alert to your sales team.
By the time a human picks it up, the lead is warm, the context is there, and the next step is clear.
Built to Plug into
Your Dealership Stack
Mia integrates with the systems your dealership already runs — CDK, Tekion, VinSolutions, Reynolds & Reynolds, Dealertrack, vAuto, xTime, and more — to check inventory in real time, book appointments directly into your scheduler, and notify the right staff the moment a lead lands.
Mia is my employee of the month this month, next month, and probably every month after that!
Josh Utley
Automatically Multilingual, No "Press 2 for Spanish"
Mia understands the caller's language automatically and continues the entire conversation in it — English, Spanish, and
additional languages as your market requires.
Full Visibility Into Every Sales Call and Campaign
Monitor call volume, appointment conversion rates, and missed-opportunity recapture across every department. Identify peak calling windows, and track performance over time to optimize your operations.
Build and track automated outbound campaigns for sales follow-up, service reminders, special promotions, and more. Response rates and conversion data surface automatically so you can continue to refine your campaigns.
Access full transcripts and sentiment analysis for every call. Surface coaching opportunities for your sales team, catch deals that need attention, and let Mia handle the high-volume routine conversations while your staff works the floor.
How Dealerships Use Mia at the Front Desk
From single rooftops to multi-store groups, dealerships use Mia to recover missed calls, capture after-hours leads, and book appointments without expanding the BDC. See the results in their own words.
News & Insights on AI for Dealerships
How AI Increased Service Booking Rates from 60% to 88% | NADA 2026
Earnhardt CDJR Service Manager Joshua Utley shares how implementing AI increased service booking rates from 60% to 88%, drove record revenue, and improved Stellantis customer experience scores.
Building the AI-Driven Dealership: Lessons from NADA 2026
Scott Traylor and Thuy Adomitis share what dealer leaders need to know about AI, integrations, and simplifying dealership operations.
Where AI Works in the Dealership – and Where It Doesn't | Live from ASOTU Con 2026
When should AI handle dealership calls? Scott Traylor, VP of Sales at Mia, shares what works and what doesn't live from ASOTU Con 2026.