The AI Super Employee Built for Automotive Retail
Replace fragmented tech with the AI platform built to deliver ROI from the first conversation.
Announcing our
$20M Series A
Bringing total funding to $29M to accelerate the next chapter of dealership AI with top-tier investors.
Every conversation, powered by one AI
Mia powers inbound and outbound customer conversations across every dealership department.
Answer every call, every time, 24/7/365
Never miss a single lead with your always-on sales assistant
I was looking at your website and saw a black Lexus RX350 I like. The stock number is 35021 – is it still on the lot?
Yes, we still have that vehicle in our inventory. When would you like to come in for a test drive appointment?
Tomorrow at 10:00 am
You’re all set. We’ll see you tomorrow at 10:00 am.
Drive more appointments & keep your service lanes booked
Proactively follow up with sales & service customers at scale.
Rescue dropped & missed service opportunities via text.
Hi, this is Mia following up from Eclipse Autos. Did you still need to book your tire appointment?
Sorry, I went through a tunnel. Yes, please book the tire appointment for Thursday at 11:00 AM.
No problem. You’re all set for your tire appointment. We’ll see you Thursday at 11:00 AM.
Streamline Parts Requests & Keep Your Counter Moving
What time do you open?
Our service department opens at 7:00 AM and our sales department opens at 9:00 AM.
Great, and what’s your address?
I was looking at your website and saw a black Lexus RX350 I like. The stock number is 35021 – is it still on the lot?
Yes, we still have that vehicle in our inventory. When would you like to come in for a test drive appointment?
Tomorrow at 10:00 am
You’re all set. We’ll see you tomorrow at 10:00 am.
I need to schedule an oil change.
Got it! Is this for your 2024 Toyota Sienna or your 2023 Jeep Wrangler?
The Wrangler.
What day and time would you like to bring your Wrangler in for an oil change?
Hi this is Mia with Eclipse Autos. Your vehicle has an active recall, and we’d like to schedule an appointment to resolve it.
Can I bring it on Friday morning?
We have availability at 9:30 AM or 11:30 AM. Which time works best for you?
Hi, this is Mia following up from Eclipse Autos. Did you still need to book your tire appointment?
Sorry, I went through a tunnel. Yes, please book the tire appointment for Thursday at 11:00 AM.
No problem. You’re all set for your tire appointment. We’ll see you Thursday at 11:00 AM.
Mia Integrates with All the Dealership Tools You Rely On
Dealership Management System (DMS)
CRM / Lead Management
Service & Scheduling
Inventory Analytics & Management
Real Dealerships. Real Success.
"Mia makes everybody's job easier. There are no missed phone calls anymore, so to me, Mia is working 100%."
Parts & Service Director, McPeeks CDJR
“We have had nothing but success with Mia and the entire team that helps grow this amazing product. Mia isn't a replacement for staff, it is a true partnership with our team to grow our business and streamline our processes.”
Service Manager, Earnhardt CDJR
Leverage the Power of AI Tailored to Meet Your Dealership’s Specific Needs
Without Mia
- 15-30% of customer calls go unanswered, resulting in significant lost revenue and frustrated customers.
- Service advisors and BDC reps spend hours on routine inquiries, limiting time for high-value customer interactions and sales opportunities.
- Staffing challenges and high turnover rates (up to 80% annually) create inconsistent customer experiences and expensive retraining cycles.
- After-hours and weekend inquiries remain unaddressed until the next business day, by which time customers often move on to competitors.
With Mia
- 100% of calls answered at any hour, converting missed opportunities into appointments and increasing revenue by $50K+ monthly.
- Staff freed from routine communications to focus on in-person customers and complex issues, improving both efficiency and job satisfaction.
- Consistent, knowledgeable responses across all channels regardless of staffing challenges, maintaining brand standards and customer experience.
- 24/7 availability captures after-hours inquiries, scheduling appointments and answering questions when competitors are closed.
Mia speaks multiple languages
Mia naturally detects customer language, no "press 2" necessary.
Discover How Mia is Transforming Dealership Sales & Operations
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News & Insights on AI for Dealerships
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Mia Labs Raises $20M Series A to Power the AI ‘Super Employee’ Behind 350+ Dealerships
The new round brings total capital raised to $29 million and accelerates product innovation, team growth, and continued expansion for the AI-native communications platform built specifically for automotive dealerships.
AI-Powered Texting Best Practices for Dealerships
Learn top tips for dealerships using AI texting to recover missed calls, boost engagement, and improve service communication.
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Conversational AI Myth-Busting: What’s Fact and What’s Fiction for Dealerships
Cut through the noise around AI in automotive retail. This post breaks down the real differences between outdated “AI” and today’s conversational AI built for dealerships.