Resources

Case Studies

Proven results, real stories.
Dive into our collection of case studies and see how Mia delivers impact to dealerships across the country.

Earnhardt Chevrolet dealership, front view

"

We knew what Mia could do because we had already seen it at our CDJR store. But even with that, the numbers here surprised us. Mia does not just answer phones — she runs a meaningful part of our operation. You don't really grasp what 15,000 calls handled sounds like until the phones go quiet and the appointments keep rolling in anyway.

"

Nick Walag

Service Director, Earnhardt Chevrolet

$1.7M
Est. revenue generated*
62%+
Containment rate
207+
Human hours saved
Our Champion, Paul S.

"

Mia makes everybody's job easier. There are no missed phone calls anymore, so to me, Mia is working 100%.

"

Paul S.

Parts & Service Director, McPeeks CDJR

41K+
Calls handled by Mia in 2025
1.9K+
Service appointments booked by Mia in 2025
3K+
Sales leads generated in 2025
Our Champion, Josh Utley

"

We have had nothing but success with Mia and the entire team that helps grow this amazing product. Mia isn't a replacement for staff, it is a true partnership with our team to grow our business and streamline our processes.

"

Josh Utley

Service Manager, Earnhardt CDJR

$300K+
Generated from 374 after-hours appointments*
76%
Of service calls turn into booked appointments*
450+
Human hours saved by Mia*

How an Outbound Recall Campaign Booked 60+ Appointments – and Sold a New Truck

Mia took on Earnhardt CDJR Gilbert's aging recall list and converted 70% of her conversations into appointments. One of them ended in a new truck sale.

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